Have my Kenmore ELite a year and a half and recently there is a dreadful smell of stagnant/moldy water from the tub and clothes. Have tried washing at a high temp., with bleach, vinegar, etc.. nothing seems to work. I have to keep the door open at all times and it still persists. Called Kenmore and they were of no help. Any suggestions apart from ones already posted, as I have tried them all?
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Product Troubleshooting for 15864/15862 Top Load Washer
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This is a fairly common problem, where a bad odour comes from the washing machine, especially after a lot of low temp wash cycles. There is no component in the washer that can fail to cause a bad odour. In most cases,it will be from an external source, or the way the machine is used.
Reasons can cause the problem :
- liquid detergent - Do you use liquid detergent? There is no chlorine bleaching agents in liquid detergent and it has a tendency leave the machine smelling a bit after a while.
The cure is to do a "Maintenance Wash" (a boil wash with no clothes or detergent in) at least once a month, or you can use dishwasher cleaner or bicarbonate of soda, both are very effective.
-Backfilling from the house waste- Incorrectly installed of the stand-pipe outlet and/or U-bend, allowing dirty water from the drain to come back into the waher, via the outlet drain pipe. Check that no water coming slowly back to washer's tub when it's switched off.
Good luck !!
Set the water level to it's highest level and let it fill on hot. When it starts to agitate, stop the machine and add 2 gallons of hot water to raise the level above the tub ring. Add 2 cups of bleach and 2 cups of powdered dishwashing detergent. Let it agitate for several minutes and stop it again. Let it sit for several hours. Then let it finish it's complete cycle. This should elimate your odor..
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